Human Resource Excellence®, Human Resource Excellence Standard®, Human Resource Excellence International® and related materials are the registered and legally protected Intellectual Property of Optimum Results Ltd.
Optimum Results Ltd is one of Ireland’s leading Training and Consultancy Companies. For over 18 years our Mission Statement has remained unchanged from the outset: “Dedicated to Improving the Business Performance of our Clients”.
The company employs 22 full time staff and some 30 Quality Approved Associate Trainers and Consultants (QAAs), a quality standard developed by us in 1999. Over the years, our consultancy team has worked with over 2,000 clients ranging from small to large, public to private, domestic to overseas.
Advanced on-line Services
Under the brand Skillsboost, Optimum Results Ltd has provided online training solutions to clients since 2007. Our cost and time effective training is now being used by organisations across multiple sectors in Ireland, the UK and further afield. Some of our clients are boasting 70% cost savings on the previous year’s training budget!
Our passion for quality is reflected as we consistently maintain the highest International Quality Standards, including ISO9001:2008, ‘Excellence Through People’ Gold Standard, and BS 8555. We are the only training organisation anywhere to conform to these three stringent standards. We are also an Accredited Centre for FETAC, ILM and MII, all subject to quality assurance audits.
Having worked for the past 12 years in many different markets internationally through running training courses for SME’s to helping start ups to facilitating government funded expeditions, Optimum Results has established itself as one of Irelands leading exporters of business training and knowledge.
Our competitive advantage in our industry is a burning passion for ‘results’ and the achievement of clearly defined objectives agreed with clients for every job and contract. In this regard, our team has an unequalled track record in creating and serving long-term, satisfied customers. The aggregate statistics from the last 10 years of our annual customer satisfaction surveys are the following:
- Satisfaction with the Services provided and achievement of client objectives – 98.2%
- Up to date Knowledge, Skills and Methodology – 97.8%
- Courtesy, Professionalism and Attitude – 98.8%
- Would use us again and Recommend us to others – 97.7%
- Provided Measurable Business Benefits – 92.1%
- Good or Excellent Value for Money – 88.3%
(copies of the research methodology and each years results available on request)